User Data Protection:
When you engage with UltraNet VPN products, we do not have access to or retain any of your traffic data, including browsing history, traffic destination, data content, or search preferences. None of this information is monitored, recorded, logged, or stored by us.
Moreover, we do not maintain any connection logs while you use UltraNet VPN products. This means that we do not possess any logs associated with your IP address, connection timestamps, or session durations. We do not collect or associate your credit card information with any online activity conducted within UltraNet VPN products.
Privacy Assurance:
We are dedicated to providing a service that prioritizes privacy. Your data is of paramount importance to us, and we employ stringent measures to ensure its safe storage and protection. Transparency is key, and we believe you should always be informed about the data we collect and how we utilize it. Our Privacy Policy defines and informs you of all instances in which your data and information are collected and used.
Scope of Policy:
This Privacy Policy applies to all services offered through our suite of apps and extends to our website. It does not apply to any third-party websites, products, or services, even if they are linked to or from our website. By utilizing our services, you signify your acceptance of the practices outlined in this Policy.
Data Collection:
Our products support anonymous usage, and users are not required to register or submit any personal information. We do not record any personal information provided by users.
- Anonymous Information (Non-personal Data):
- We collect and store certain non-personal information whenever you interact with UltraNet VPN products. This includes data related to your system, device, OS version, preferred language, date and time of visit, Google Advertising ID, connectivity (WLAN), and mobile service provider. This statistical information is collected to maintain a better customer experience and service quality.
Data Collection Methods:
UltraNet VPN Products: We collect statistical non-personal information to adjust our global infrastructure and understand overall user trends. Examples include connection attempts and successful connections, which help us optimize our service.
Google Firebase: We integrate Google Firebase to enhance the reliability and quality of our service. For more details, refer to Firebase’s Privacy Policy.
No-Logs Policy:
We adhere strictly to a no-logs policy, ensuring that we do not track user traffic inside the VPN tunnel. This includes browsing history, traffic destination, search preferences, data content, IP addresses, or DNS queries. We do not store any of this information.
Children's Privacy:
UltraNet VPN does not knowingly solicit data from or market to children under the age of sixteen (16). Users under 18 should review the Agreement with their parents or legal guardians.
Data Retention:
We retain collected information as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
Policy Updates:
We may update our Privacy Policy periodically, with changes becoming effective immediately upon publication. We encourage regular review of this Policy to stay informed about data collection and usage. The last revision date will be indicated in the "Last Modified" heading.
Data Protection Officer:
For inquiries regarding data protection, contact our data protection officer at info@fixmob.net.